Regional Railroad

Struggling with the burden of astounding levels of employee injury, lost time, and financial loss due to derailments and operating incidents, a regional railroad reached out to the Hile Group in 2005 to create lasting, systemic change. Recognizing the need for a more participative safety culture, our consultants recommended Hile Group’s Safety Rule Book process. Unlike traditional rule books, Hile Group’s process made representative crew members the authors and challenged them to move beyond current work practices and establish the highest bar for safety on the job.

Near the end of 2005, the rule book process had driven dramatic improvements in safety and the evolution of a more mature safety culture for this railroad. Their injury frequency fell to an all-time low of 3.54. Lost time due to injury dropped to 30 days per 200,000 man hours, a 500 percent decrease from peak years in the late 1990s. The train accident rate was less than 2 per million train miles, or half the national average – made even more astounding by the mountain grade territory and subarctic environment through which the railroad runs.

In total, financial loss fell from a high of 10 percent of gross to less than 2 percent with the help of the Hile Group.